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Deploying Cisco Connected Mobile Experiences v2.0 (WCMX)

This course an update of the previous version of the course; brought about by the significant changes made to the CMX software which runs on the Cisco Mobility Services Engine. The CMX software was revised from version 8.x to 10.x…

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The WCMX course educates the students on the capabilities that can be unlock in a Cisco Wireless deployment providing extremely valuable analytics and traffic pattern analysis of the client radios within range of the wireless network, whether logged into the network or not. Large retailers, shopping malls, casinos, hotels, cruise ships, or entertainment and sporting venues can utilize this capability built into the Cisco wireless infrastructure to unlock this data to provide them with extremely valuable traffic pattern habits, shopping habits and density analytics. In addition this course will cover the deployment process to make Cisco Mobile Concierge services available to clients as well as designing and implementing a “Billboard Campaign” to provide the Layer 3 Mobile Concierge Services. This is an update of the previous version of the course; brought about by the significant changes made to the CMX software which runs on the Cisco Mobility Services Engine.  The CMX software was revised from version 8.x to 10.x to signify the magnitude of the changes made.  Changes which include a new core operating system, a move to open source database components and a new GUI.

This course is available in multiple formats. You can purchase instructor-led training (ILT) in a classroom setting or virtual ILT via the web. Both the classroom ILT and virtual ILT versions of this course come with access to our state of the art remote labs that use actual Cisco equipment. For the classroom ILT version of this course, laptops are provided to participate in the hands-on labs. If you desire to use your own laptop, please bring a laptop computer with an Ethernet port as well as an internal wireless NIC, 802.11a/b/g/n. Access to the remote labs requires a browser that supports Java®and permissions to open RDP or encrypted (RDP443) RDP sessions. If your browser does not support Java, you will need administrator rights to the laptop to install software.

Course Prerequisites

Follow-On Courses

Upon completion of this course, you will be able to meet these overall objectives:

  • Describe available location techniques in a Wi-Fi location tracking system.  Define the Cisco UWN requirements to support CMX, and provide a high-level overview of the capabilities provided by CMX
  • Articulate the impact of AP positioning and Client behavior have on the ability to accurately determine the physical location of a client along with accurately estimating the additional load the existing network infrastructure will see when adding Location Tracking and Alerting capabilities to a Cisco UWN.
  • Identify and navigate the various types of analysis processes that can be conducted as part of the CMX solution.
  • Describe and implement the available CMX onboarding solutions.

Prerequisite Skills and Knowledge

The knowledge and skills that a learner must have before attending this course are as follows:

  • Cisco CCNA® or equivalent work experience
  • Familiarity with Microsoft Windows and Windows networking

Module 1 – CMX Overview
• Identifying Required CMX Components
• Describing CMX Capabilities
• Examining Basic Location Concepts (Location 101)

Module 2 – Onsite Visibility and Control
• Describing the Effects of AP Placement on Achievable Accuracy
• Examining the Impact of Client Behavior on Location Capabilities
• Differentiating Cisco Client Location Methods
• Using the CMX Dimensioning Calculator
• Lab 1: Network Connectivity Verification
• Lab 2: Using the CMX Dimensioning Calculator

Module 3 – Onsite Analytics
• Describing the Analysis Process
• Using the Analytics User Interface
• Performing Site Analysis (Presence)
• Lab 3-1: Using CMX Analytics
• Lab 3-2: Using CMX Presence Analytics

Module 4 – Interactive Onboarding
• Implementing CMX Visitor Connect
• Implementing CMX Facebook Wi-Fi
• Lab 4-1: Implementing Basic CMX Visitor Connect
• Lab 4-2: Implementing Social Auth CMX Visitor Connect
• Lab 4-3: Implementing CMX Facebook Wi-Fi