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Marcus Jones

Marcus Jones is a Senior Wireless Training Specialist at GigaWave Technologies. Since July of 2000, he has conducted training for Cisco Systems’ Wireless LAN product set. He received his Cisco Certified Systems Instructor (CCSI) status on February 26, 2001. During his time at GigaWave Technologies, Marcus has trained Cisco employees, Cisco distributors, Cisco premier partners, Cisco resellers and Cisco end-users. Marcus currently holds the CCNA (Cisco Certified Network Associate) and CCNA and CCNP Wireless certifications as well as the Cisco Advanced Specialization of WLAN for Field Engineers.

Prior to starting his career with GigaWave Technologies, he spent several years at Telxon Corporation as an instructor of wireless technologies. Aironet was a wholly owned subsidiary of Telxon Corporation. Aironet went public in September of 1999 and was purchased by Cisco Systems in March of 2000. Marcus Jones was the Training Manager for Telxon and was responsible for developing and deploying technical courses to Telxon employees, resellers and customers. These courses focused on the Aironet wireless LAN products. Courses he developed and taught include Wireless LAN Site Survey Techniques and Installation and Troubleshooting the WLAN. In addition to his instructor responsibilities for Telxon, he also conducted wireless LAN site surveys and performed tasks as a system engineer for Telxon.

While at GigaWave, Marcus has acted as lead SME for the development of the existing wireless certification and product based training thru Cisco. Marcus has been awarded Top Quality Cisco Instructor two years in a row (only years the award has existed). Marcus currently is responsible for managing the remote lab equipment including upgrades to equipment and lab guides. He also provides technical assistance to other instructors when problems develop in the lab equipment

Marcus Jones brings over 30 years experience in Wide Area and Local Area
Wireless networks to the classroom. Marcus Jones maintains a 4.75+ average instructor rating out of a maximum rating of 5.00 in the Cisco Certified Systems Instructor rating system. Cisco Systems requires a minimum rating level of 4.25 in the Cisco Certified Systems Instructor rating system. The ratings are based upon student evaluations. Marcus Jones has a Batchelor of Science degree in Mathematics with a minor in Education.


  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Associate – Wireless (CCNA Wireless)
  • Cisco Certified Network Professional – Wireless (CCNP Wireless)
  • Cisco Express Foundation Sales Specialist
  • Cisco SMB Specialization for Engineer
  • Ekahau Certified Survey Engineer


  • Cisco Quality Instructor Award 2013
  • Cisco Quality Instructor Award 2014
  • Cisco Quality Instructor Award 2015
  • Cisco Quality Instructor Award 2016
  • Cisco Quality Instructor Award 2017

CCSI # 23043

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